SHIPPING & RETURNS
I aim to get all your purchases sent within 3 days of receiving the order, and all are sent via Royal Mail signed for from within the UK, and Royal Mail tracked for anywhere else in the world! As soon as your orders are shipped you will receive a notification with a tracking number, so you can keep an eye on it!
All orders are currently packed and sent personally by me, and I endeavour to be as sustainable and eco as possible so packaging is re-used, re-usable, recyclable or compostable in all cases! If it looks a little wonky when you receive it, it's usually because I've re-used some packaging, but don't let this put you off, all contents are tissue wrapped and even come with a little hand printed card just to say thank you, from me!
If you can re-use or recycle the packaging once you are done, it would fill my little heart with joy! xx
Returns & Exchanges
Due to the small size and vintage nature of the business, I am unable to accept returns at this point, so please pay special attention to measurements and descriptions when shopping with me. I provide accurate measurements and will include any major and minor flaws in my product descriptions. Please do remember that all of these pieces are between 30 and 60 years old and are not new, so some signs of wear are to be expected and are part of the joy and nature of buying vintage and secondhand clothing.
If you are unhappy in any way with your purchase though, please do contact me and I will do everything I can to resolve the issue, in some cases I may be able to offer an exchange or shop credit. Remember, I am just one woman and I want you to love what you buy from me, if you are unhappy then I am unhappy, and I just want everybody to be happy!
I cannot take responsibility for any problems that arise with any pieces post wear and in after care of the garment. I would always suggest a gentle cool hand wash for your vintage items and to check them over regularly as cotton/natural fibre threads can wear more easily than manmade fibres and can sometimes need mending or restitching, over time. If you have any questions about aftercare or upkeep of your garments please don't hesitate to contact me, I am always here for any advice or questions you may have!
The General Space